Terms & Conditions
 

Website Terms of Use 
Agreement between user and The GO Coach, LLC dba Grieving My Pet 
Welcome to Grieving My Pet. The www.Grievingmypet.com website (hereafter, the "Site") is comprised of various web pages operated by The GO Coach, LLC dba Grieving My Pet ("GO Coach dba Grieving My Pet"). The Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of the Site constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference. 

The Site is an E-commerce Site.  
The GO Coach dba Grieving My Pet provides instantly downloadable guided imageries. 
IF YOU DO NOT AGREE TO BE BOUND BY ALL OF THESE TERMS CONTAINED HEREIN, DO NOT USE THE SITE. 

Electronic Communications 
Visiting the Site or sending emails to GO Coach dba Grieving My Pet constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing. 
GO Coach dba Grieving My Pet does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use the Site only with permission of a parent or guardian. 

Cancellation/Refund Policy 
You are purchasing instantly downloadable guided imagery products. Once you submit your payment, our system gives you instant access the products. Since this is a content-based Site, and you are given instant access automatically after your payment is processed, all sales are final. The charge that will appear on your credit card statement will be made to GOCoachLLC. 
If you made this purchase by mistake, you may request a full refund. We will check our system's database and as long as you have not accessed the product, we will issue a full refund. Please understand that if the system does show that you accessed the product, this will indicate that your transaction was not made in mistake. We do not offer refunds on instantly downloadable products, however, if your download is faulty, please let us know and we will replace it. 

Guided Imagery  Disclaimer:   
Information provided in Guided Imagery products is not intended or implied to serve as or replace medical or therapeutic advice, diagnosis or treatment.  You should not use any information provided to diagnose or treat any health issues, illnesses or diseases.  Lisa Busbee does not provide any medical or therapeutic advice.  If you have or suspect you have a health or therapeutic problem, you should consult with your doctor or therapist. 

Links to third party sites/Third party services 
The Site may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of GO Coach dba Grieving My Pet dba Grieving My Pet and GO Coach dba Grieving My Pet is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. GO Coach dba Grieving My Pet is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by GO Coach dba Grieving My Pet of the Site or any association with its operators. 

Certain services made available via the Site are delivered by third party Sites and organizations. By using any product, service or functionality originating from the www.grievingmypet.com domain, you hereby acknowledge and consent that GO Coach dba Grieving My Pet may share such information and data with any third party with whom GO Coach dba Grieving My Pet has a contractual relationship to provide the requested product, service or functionality on behalf of the Site users and customers. 

No unlawful or prohibited use/Intellectual Property 
You are granted a non-exclusive, non-transferable, revocable license to access and use the Site strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to GO Coach dba Grieving My Pet that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner; which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site. 

All content included as part of the Service, such as text, graphics, logos, images, digital files, as well as the compilation thereof, and any software used on the Site, is the property of GO Coach dba Grieving My Pet or its suppliers and protected by United States copyright laws, international copyright laws and other laws that protect intellectual property and proprietary rights. It is illegal and a violation of US and international copyright laws to share any type of print or digital media files, especially when such sharing is expressly and specifically forbidden by the copyright holder. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any part of the Site and will not make any changes thereto. 

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. GO Coach dba Grieving My Pet content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of GO Coach dba Grieving My Pet and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of GO Coach dba Grieving My Pet or our licensors except as expressly authorized by these Terms. 

Use of communication services 
The Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, "Communication Services"), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service. 

By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded, restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations. 

GO Coach dba Grieving My Pet has no obligation to monitor the Communication Services. However, GO Coach dba Grieving My Pet reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. GO Coach dba Grieving My Pet reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever. 

GO Coach dba Grieving My Pet reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in GO Coach dba Grieving My Pet's sole discretion. 

Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. GO Coach dba Grieving My Pet does not control or endorse the content, messages or information found in any Communication Service and, therefore, GO Coach dba Grieving My Pet specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized GO Coach dba Grieving My Pet spokespersons, and their views do not necessarily reflect those of GO Coach dba Grieving My Pet. 

Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials. 

Materials provided to the Site or posted on any GO Coach dba Grieving My Pet web page 
GO Coach dba Grieving My Pet does not claim ownership of the materials you provide to the Site (including feedback and suggestions) or post, upload, input or submit to any GO Coach dba Grieving My Pet Site or our associated services (collectively "Submissions"). However, by posting, uploading, inputting, providing or submitting your Submission you are granting GO Coach dba Grieving My Pet, our affiliated companies and necessary sub-licensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission. 

No compensation will be paid with respect to the use of your Submission, as provided herein. GO Coach dba Grieving My Pet is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in GO Coach dba Grieving My Pet's sole discretion. 
By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions. 

Third Party Accounts 
You will be able to connect your GO Coach dba Grieving My Pet account to third party accounts. By connecting your GO Coach dba Grieving My Pet account to your third party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third party sites). If you do not want information about you to be shared in this manner, do not use this feature. 

International Users 
The Service is controlled, operated and administered by GO Coach dba Grieving My Pet from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the GO Coach dba Grieving My Pet Content accessed through the Site in any country or in any manner prohibited by any applicable laws, restrictions or regulations. 

Indemnification 
You agree to indemnify, defend and hold harmless GO Coach dba Grieving My Pet, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys' fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. GO Coach dba Grieving My Pet reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with GO Coach dba Grieving My Pet in asserting any available defenses. 
  
Liability disclaimer 
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. THE GO COACH DBA GRIEVING MY PET AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME. 

THE GO COACH DBA GRIEVING MY PET AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. THE GO COACH DBA GRIEVING MY PET AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. 

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE GO COACH DBA GRIEVING MY PET AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF THE GO COACH DBA GRIEVING MY PET OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE. 
  
Medical and Therapeutic Disclaimer: 
 Information, products and services provided in the Site, The GO Coach dba Grieving My Pet or by Lisa Busbee are not intended or implied to serve as or replace medical or therapeutic advice, diagnosis or treatment.  You should not use the information or products to diagnose or treat any health issues, illnesses or diseases.  The Site, The GO Coach dba Grieving My Pet and Lisa Busbee do not provide any medical or therapeutic advice.  If you have or suspect you have a health or therapeutic problem, you should consult with your doctor or therapist. 

Termination/access restriction 
GO Coach dba Grieving My Pet reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Texas, and you hereby consent to the exclusive jurisdiction and venue of courts in Texas in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section. 

You agree that no joint venture, partnership, employment, or agency relationship exists between you and GO Coach dba Grieving My Pet as a result of this agreement or use of the Site. GO Coach dba Grieving My Pet's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of GO Coach dba Grieving My Pet's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by GO Coach dba Grieving My Pet with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. 

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and GO Coach dba Grieving My Pet with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and GO Coach dba Grieving My Pet with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent an d subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English. 

Changes to Terms 
GO Coach dba Grieving My Pet reserves the right, in its sole discretion, to change the Terms under which the Site is offered. The most current version of the Terms will supersede all previous versions. GO Coach dba Grieving My Pet encourages you to periodically review the Terms to stay informed of our updates. 

Contact Us 
GO Coach dba Grieving My Pet welcomes your questions or comments regarding the Terms: 
The GO Coach
 15707C Coit Road, Suite 114, Richardson, Texas 75248 
Email Address: info@the-go-coach.com 
Telephone number: 972-897-0939 
Effective as of November 14, 2015 


Privacy Policy  

Protecting your private information is our priority. This Statement of Privacy applies to www.grievingmypet.com and The GO Coach, LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to The GO Coach, LLC include www.the-go-coach.com and GO Coach dba Grieving My Pet. The GO Coach dba Grieving My Pet website is an ecommerce site including newsletter, blog and comment boards. By using the GO Coach dba Grieving My Pet website, you consent to the data practices described in this statement.  
   
Collection of your Personal Information  
GO Coach may collect personally identifiable information, such as your name. If you purchase GO Coach dba Grieving My Pet 's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. We may gather additional personal or non-personal information in the future.  
   
Information about your computer hardware and software may be automatically collected by GO Coach dba Grieving My Pet. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the GO Coach dba Grieving My Pet website.  
   
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through GO Coach dba Grieving My Pet's public message boards, this information may be collected and used by others.  
   
GO Coach dba Grieving My Pet encourages you to review the privacy statements of websites you choose to link to from GO Coach dba Grieving My Pet so that you can understand how those websites collect, use and share your information. GO Coach dba Grieving My Pet is not responsible for the privacy statements or other content on websites outside of the GO Coach dba Grieving My Pet website.  
   
Use of your Personal Information  
GO Coach dba Grieving My Pet collects and uses your personal information to operate its website(s) and deliver the services you have requested.  
   
GO Coach dba Grieving My Pet may also use your personally identifiable information to inform you of other products or services available from GO Coach dba Grieving My Pet and its affiliates. GO Coach dba Grieving My Pet may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.  
   
GO Coach dba Grieving My Pet does not sell, rent or lease its customer lists to third parties.  
    
GO Coach dba Grieving My Pet may keep track of the websites and pages our users visit within GO Coach dba Grieving My Pet, in order to determine what GO Coach dba Grieving My Pet  services are the most popular. This data is used to deliver customized content and advertising within GO Coach dba Grieving My Pet to customers whose behavior indicates that they are interested in a particular subject area.  
   
GO Coach dba Grieving My Pet will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on GO Coach dba Grieving My Pet or the site; (b) protect and defend the rights or property of GO Coach dba Grieving My Pet ; and, (c) act under exigent circumstances to protect the personal safety of users of GO Coach dba Grieving My Pet, or the public.  
   
Non-personal identification information  
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.  
   
Third party websites  
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website\'s own terms and policies.  
   
Use of Cookies  
The GO Coach dba Grieving My Pet website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.  
   
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize GO Coach dba Grieving My Pet pages, or register with GO Coach dba Grieving My Pet  site or services, a cookie helps GO Coach dba Grieving My Pet  to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same GO Coach dba Grieving My Pet website, the information you previously provided can be retrieved, so you can easily use the GO Coach dba Grieving My Pet  features that you customized.  
   
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the GO Coach dba Grieving My Pet services or websites you visit.  
   
How we use collected information  
   
The Site collects and uses Users personal information for the following purposes:  

To improve customer service  
Your information helps us to more effectively respond to your customer service requests and support needs.  
To personalize user experience  
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.  
To improve our Site  
We continually strive to improve our website offerings based on the information and feedback we receive from you.  
To process transactions  
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.  
To administer a content, promotion, survey or other Site feature  
To send Users information they agreed to receive about topics we think will be of interest to them.  
To send periodic emails  
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.    

Security of your Personal Information  

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol through Paypal.   
   
Compliance with Children's Online Privacy Protection Act  
GO Coach dba Grieving My Pet does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.  
   
Opt-Out & Unsubscribe  
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from GO Coach dba Grieving My Pet by contacting us here:  
- Web page: _________________  
- Email: unsubscribe@the-go-coach.com; please indicate you are asking to be unsubscribed from Grieving My Pet 
- Phone: _________________  
   
Changes to this Statement  
   
GO Coach dba Grieving My Pet will occasionally update this Statement of Privacy to reflect company and customer feedback. GO Coach dba Grieving My Pet encourages you to periodically review this Statement to be informed of how GO Coach dba Grieving My Pet is protecting your information. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.